Powertool Direct

Welcome to the support center.

Do you have a question, comment or suggestion to pass along to Power Tool Direct? If you have a question or comment, please select use one of the below methods.

Staffed 8 till 5 Monday to Friday and 9 til 12 on Saturday at our headquarters here in Bolton, our sales team thrive on bringing you the best customer service; and we want to hear what you think.
You can telephone our call centre between these times on our local rate number, 01204 523 590.

You can visit or write to us at the following address:
J & B Electric Powertool
65a Manchester Road
Bolton
Greater Manchester
BL2 1ES

If you have a comment, suggestion or have spotted a mistake, please let us know.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.



Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right. A valid email address is required.

Open New Ticket

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Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.